We have received a negative review from a recent guest that need your immediate attention. We have been contacted by a guest who recently stayed at your property and believes they may have forgotten or lost personal belongings during their stay. These items may hold significant personal or financial value, and the guest has expressed deep concern over their recovery. Your quick response could help avoid further distress for the guest and maintain their trust in your property and our platform. To proceed, please follow the link below to access the guest's contact details and specific information related to the report. Your immediate action is appreciated and may be critical to resolving this issue. Thank you for your cooperation and swift support in this urgent matter. Best regards,

The Booking.com Team